80% of consumers will change their minds after reading an unmanaged review. Yikes. With over 70% of consumers relying on online reviews to make purchases, reputation management is a must. But who has time to claim and optimize review pages, ask for reviews, monitor activity and respond to negative feedback on a daily basis?
How much is your star value worth? When you consider that 80 percent of people will change their mind about a business after reading unmanaged negative reviews,* it's clear that what your customers are saying online matters—but the growing number of consumer and automotive review sites can make management a nightmare for your dealership. 3 Birds focuses on the review sites that matter most, helping you organically grow positive reviews while addressing customer complaints before they end up online.
Get in the Mix
Strong online reputation takes more than just one or two sites. Get more positive reviews on all of the sites your customers turn to first.
Keep Things Fresh
Our review-building strategy reaches out to recent sales and service customers promptly to encourage increased participation.
Win Back Customer Trust
Dedicated account strategists help you respond to existing negative reviews and address new customer concerns, keeping complaints offline and winning back previous defectors.