The service experience starts online. Our 2014 Service Content Study found that 60% of dealers have fewer than five pages of service content on their website— and that’s just the beginning. Give your service customers the enhanced online experience they seek and take back what you’re losing to the national chains and independents. 3 Birds service websites are specifically designed to help your dealership fill in content gaps, book more appointments, and present your service bay’s unique benefits.
Timing is everything. Engage and encourage customers to visit your service department throughout their vehicle's lifecycle with the right message at the right time. Lifecycle messaging automatically triggers carefully crafted messaging including maintenance schedule reminders, declined service follow-ups, appointment notifications, commemorative messaging, and more. Combined with our service websites, there really is no better way to consistently bring more customers to your service bay.
Backed with content
Our messaging is full of expertly written, quality custom content to make your contact with customers anything but generic.
Over 50 percent of emails are opened on smart phones, and 80 percent of readers will trash email that they can't read. Our responsive design ensures your message reaches customers on any device.
OEM Maintenence Markers
Reinforce the value of servicing at your dealership by providing OEM recommended maintenance schedule reminders along with additional value-added content that reinforce customer trust and encourage action.